Reminders
We'll text or call to confirm your delivery time and let you know when your furniture is on its way.
Inspection
We’ll thoroughly look over your new furniture, plus clean and correct any minor defects.
Delivery
Delivery to the room of your choice. My handy delivery tracker provides real-time arrive estimates. A signature from someone 18 years or older will be required.
Demonstration
We’ll show you all the fun features of your new furniture and teach you how to use it!
Assembly
We’ll professionally unpack and assemble your new furniture and put it exactly where you want it.
Cleanup
We’ll remove all packaging materials and put them back on the truck for recycling & disposal. If we’re delivering a new mattress or foundation, we’ll haul away your old mattress or foundation (as long as it’s safe & sanitary to do so).
Right Inside the Door
We’ll bring your delivery inside the front door of your home.
Assembly Required
Since items will be in factory packaging, some merchandise will require assembly.
Signature Required
A signature from someone 18 years or older will be required on the delivery receipt.
Report Damage Promptly
You must notify
Payless RTO Furniture about any concealed damage by calling 631-824-3496 within 24 hours of delivery.
Delivered in the Box
You’ll need to open the merchandise, bring it to your room of choice, assemble it, and discard all packaging
Your Pickup Location
What You Need to Bring
You need to have a vehicle capable of safely transporting your furniture. Please bring ID, sales order, vehicle packing material, padding, and rope.
Loading Assistance
Our warehouse personnel will assist you in loading your vehicle. But you are responsible for securing the merchandise to your vehicle.
Merchandise Transfer
Please allow 4 to 10 days for us to transfer the items in your order from the warehouse to your selected pickup store or location.
Assembly Required
Since items will be in factory packaging, some merchandise will require assembly.
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